Shipping policy

Shipping Policy

Free UK Delivery on Every Order

We're pleased to offer free standard shipping on all orders within the United Kingdom. There are no minimum spend requirements — free delivery applies to every order, automatically.

Processing Time

Orders are processed and dispatched within 1–2 working days of being placed. You'll receive a confirmation email once your order is on its way.

Delivery Time

Once dispatched, orders typically arrive within 5–10 days (including Sundays). Delivery times are estimates and may occasionally vary due to factors outside our control, such as courier delays or busy periods.

Order Tracking

Once your order has been dispatched, you'll receive a tracking number by email so you can follow your delivery every step of the way.

Where We Ship

We currently ship to addresses within the United Kingdom.

Delivery Delays

While we always aim to get your order to you as quickly as possible, occasional delays can happen — particularly during peak seasons or due to circumstances beyond our control (such as weather or courier disruption). If your order hasn't arrived within the expected timeframe, please get in touch and we'll be happy to help.

Incorrect Address

Please double-check your delivery details at checkout. We're unable to be held responsible for orders delivered to an incorrectly entered address, so please make sure everything is correct before completing your order.

Questions?

If you have any questions about your order or delivery, please contact us at anderssonsven1009@gmail.com — we're always happy to help. 🐾